When Steve Jobs announced the free iPhone 4 case program in July he said that Apple will reevaluate the program at the end of September. Here is Apple’s decision as posted on the iPhone 4 case program site:
“We now know that the iPhone 4 antenna attenuation issue is even smaller than we originally thought. A small percentage of iPhone 4 users need a case, and we want to continue providing them a Bumper case for free. For everyone else, we are discontinuing the free case program on all iPhone 4s sold after September 30, 2010. We are also returning to our normal returns policy for all iPhone 4s sold after September 30. Users experiencing antenna issues should call AppleCare to request a free Bumper case.”
Basically if you bought an iPhone 4 before September 30, 2010 you will still get the free case. But if you bought it after that date and you had problems with the antenna then you can call Apple support and get a free Bumper.
The question is: How will Mobily deal with the case program whenever they provide the iPhone 4 officially in Saudi Arabia? Who will provide the free bumpers as we have no AppleCare in Saudi Arabia? A reason to check out the “We Want Apple Saudi Arabia” petition.
I have been running the iPhone 4 without a case on Mobily’s network for 4 weeks with no antenna issues at all. Many iPhone 4 users in Saudi Arabia that I talked to had no issues as well.
The reason why Apple chose September 30th is because it’s the end of their financial quarter. Apple said that it would defer $175 million to buy cases which will be recognized upon delivery to customers.
If you bought an iPhone 4 before September 30th you can always request your free case and ship it to a US address even if you had a UK iPhone 4 for example.
Arabic version of this post on SaudiMac Arabic Edition.