Apple has sent an email to Apple TV users advising them to immediately update the device to Apple TV software 3.0.1. The previous version, Apple TV 3.0 had a bug that causes content to disappear temporarily.
This is a copy of Apple’s email:
Dear Customer,
If you’ve installed the Apple TV 3.0 software update, you should immediately update to version 3.0.1. This prevents content from temporarily disappearing until it is resynced.
To update your Apple TV software:
1. Reboot your Apple TV (unplug the power cord and plug it back in)
2. Select Settings > General from the main menu
3. Select Update Software
4. Select Download and Install
Note: Your Apple TV will conduct a restart, which is followed by the Apple logo and a status bar.
For more information, please refer to this article: http://support.apple.com/kb/TS3116
If you need further assistance with your Apple TV, contact AppleCare.
Sincerely,
Apple TV Team
To install, just follow the instructions on Apple’s Support article.
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