Overview of Macintosh sellers in Jeddah, Saudi Arabia

Posted by Khaled A. February 27, 2008

Thanks to Mohammad Milyani for posting his overview of Macintosh sellers in Jeddah. I have asked for his permission to translate his overview to English and post it here. The rest of the stores after the jump.

Lingo

Location: Khaldiah and Roshan Mall on king’s road.

Pros:
  • Brand new store that sells Apple products
  • Friendly staff
Cons:
  • No Macintosh experience
  • Outdated Machines

Decor: 8/10. Friendliness:9/10. Experience:3/10. Availability of machines:4/10. Price:7/10.

i.zone

Location: Prince Sultan road.

Pros:
  • Beautiful decor and nice atmosphere
  • The best in new product availability
  • Many audio accessories
Cons:
  • The store is lacking competition laws
  • Most employees lack the experience
  • Most employees need training in dealing with customers

Decor: 10/10. Friendliness:6/10. Experience:6/10. Availability of machines:7/10. Price:6.5/10.

Ahmed Abdulwahid stores

Pros:
  • Availability of Macs and a huge selection of other machines
  • Many branches of the store
Cons:
  • Late availability of newer models
  • Employees needs Mac training

Decor: 6/10. Friendliness:8.5/10. Experience:4/10. Availability of machines:4/10. Price:7/10.

Extra

Pros:
  • The availability in Extra (which is a mega electronics store) have its advantages and disadvantages
  • They have the stock if you can’t find it elsewhere
Cons:
  • No employees can be found in the Mac section
  • The Extra employees have no Mac training

Decor: 5/10. Friendliness:6/10. Experience:6/10. Availability of machines:6/10. Price:7/10.

Jarir Bookstore

Pros:
  • Its considered an advantage that Jarir finally sells Macs
Cons:
  • The employees know nothing about Macs
  • The displayed Macs were running Windows

Decor: 5/10. Friendliness:6/10. Experience:4/10. Availability of machines:5/10. Price:7/10.

iWeaver

Location: Madina road.

Pros:
  • Employees have the best Mac knowledge
  • Employees are Mac users!
  • Total respect to the customer. “except one occasion”.
Cons:
  • Low stock and availability
  • Decor needs some changes
  • Small store

Decor: 8/10. Friendliness:10/10. Experience:8/10. Availability of machines:6/10. Price:8.5/10.

ADAM

Pros:
  • Very big store
  • Amazing availability of new products
  • Imports new Mac models before any of the ABM stores
Cons:
  • Very bad in-store maintenance
  • You need to save your personal files before taking your machine to them
  • If you need to leave your machine with them then make sure to DELETE your personal files
  • Store lacks any customer relationship management
  • Don’t trust the store’s guarantee about availability or repair
  • They might damage your machine and claim you have damaged it!

Decor: 8/10. Friendliness:6/10. Experience:7/10. Availability of machines:9/10. Price:8.5/10.

Ijabat

Location: Madinah Center.

Pros:
  • One of the oldest stores in Jeddah
  • Fast availability of new products
Cons:
  • Extremely overpriced
  • Bad customer treatment unless you have loads of money!
  • Worse maintenance

Decor: 8/10. Friendliness:3/10. Experience:7/10. Availability of machines:9/10. Price:1/10.

Please note they are the views/opinions here are not made by any of the SaudiMac co-owners, we are just reposting it here.

2 Comments so far

  1. Review of stores - EmiratesMac on February 27th, 2008

    [...] of stores SaudiMac has translated a review of Apple-selling stores in Jeddah, Saudi Arabia, originally made by Mohammad [...]

  2. diximage on March 14th, 2008

    last february 27, 2008. i purchased an imac alum 20″ 2.0GHz from i-Weaver. Before i purchased form them, i looked around to some of these stores but i am not satisfied with how they treat a customer. Maybe because i’m an ex-pat. but in i-weaver they treat all customers equally. i still don’t know how knowledgeable they are when it comes to mac.

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