Overview of Macintosh sellers in Jeddah, Saudi Arabia

Thanks to Mohammad Milyani for posting his overview of Macintosh sellers in Jeddah. I have asked for his permission to translate his overview to English and post it here. The rest of the stores after the jump.

Lingo

Location: Khaldiah and Roshan Mall on king’s road.

• Brand new store that sells Apple products
• Friendly staff

• No Macintosh experience
• Outdated Machines

Decor: 8/10. Friendliness:9/10. Experience:3/10. Availability of machines:4/10. Price:7/10.

i.zone

Location: Prince Sultan road.

• Beautiful decor and nice atmosphere
• The best in new product availability
• Many audio accessories

• The store is lacking competition laws
• Most employees lack the experience
• Most employees need training in dealing with customers

Decor: 10/10. Friendliness:6/10. Experience:6/10. Availability of machines:7/10. Price:6.5/10.

Ahmed Abdulwahid stores

• Availability of Macs and a huge selection of other machines
• Many branches of the store

• Late availability of newer models
• Employees needs Mac training

Decor: 6/10. Friendliness:8.5/10. Experience:4/10. Availability of machines:4/10. Price:7/10.

Extra

• The availability in Extra (which is a mega electronics store) have its advantages and disadvantages
• They have the stock if you can’t find it elsewhere

• No employees can be found in the Mac section
• The Extra employees have no Mac training

Decor: 5/10. Friendliness:6/10. Experience:6/10. Availability of machines:6/10. Price:7/10.

Jarir Bookstore

• Its considered an advantage that Jarir finally sells Macs

• The employees know nothing about Macs
• The displayed Macs were running Windows

Decor: 5/10. Friendliness:6/10. Experience:4/10. Availability of machines:5/10. Price:7/10.

iWeaver

Location: Madina road.

• Employees have the best Mac knowledge
• Employees are Mac users!
• Total respect to the customer. “except one occasion”.

• Low stock and availability
• Decor needs some changes
• Small store

Decor: 8/10. Friendliness:10/10. Experience:8/10. Availability of machines:6/10. Price:8.5/10.

ADAM

• Very big store
• Amazing availability of new products
• Imports new Mac models before any of the ABM stores

• Very bad in-store maintenance
• You need to save your personal files before taking your machine to them
• If you need to leave your machine with them then make sure to DELETE your personal files
• Store lacks any customer relationship management
• Don’t trust the store’s guarantee about availability or repair
• They might damage your machine and claim you have damaged it!

Decor: 8/10. Friendliness:6/10. Experience:7/10. Availability of machines:9/10. Price:8.5/10.

Ijabat

Location: Madinah Center.

• One of the oldest stores in Jeddah
• Fast availability of new products

• Extremely overpriced
• Bad customer treatment unless you have loads of money!
• Worse maintenance

Decor: 8/10. Friendliness:3/10. Experience:7/10. Availability of machines:9/10. Price:1/10.

Please note they are the views/opinions here are not made by any of the SaudiMac co-owners, we are just reposting it here.