Overview of Macintosh sellers in Jeddah, Saudi Arabia
Thanks to Mohammad Milyani for posting his overview of Macintosh sellers in Jeddah. I have asked for his permission to translate his overview to English and post it here. The rest of the stores after the jump.
Lingo
Location: Khaldiah and Roshan Mall on king’s road.
Pros:
- Brand new store that sells Apple products
- Friendly staff
Cons:
- No Macintosh experience
- Outdated Machines
Decor: 8/10. Friendliness:9/10. Experience:3/10. Availability of machines:4/10. Price:7/10.
i.zone
Location: Prince Sultan road.
Pros:
- Beautiful decor and nice atmosphere
- The best in new product availability
- Many audio accessories
Cons:
- The store is lacking competition laws
- Most employees lack the experience
- Most employees need training in dealing with customers
Decor: 10/10. Friendliness:6/10. Experience:6/10. Availability of machines:7/10. Price:6.5/10.
Ahmed Abdulwahid stores
Pros:
- Availability of Macs and a huge selection of other machines
- Many branches of the store
Cons:
- Late availability of newer models
- Employees needs Mac training
Decor: 6/10. Friendliness:8.5/10. Experience:4/10. Availability of machines:4/10. Price:7/10.
Extra
Pros:
- The availability in Extra (which is a mega electronics store) have its advantages and disadvantages
- They have the stock if you can’t find it elsewhere
Cons:
- No employees can be found in the Mac section
- The Extra employees have no Mac training
Decor: 5/10. Friendliness:6/10. Experience:6/10. Availability of machines:6/10. Price:7/10.
Jarir Bookstore
Pros:
- Its considered an advantage that Jarir finally sells Macs
Cons:
- The employees know nothing about Macs
- The displayed Macs were running Windows
Decor: 5/10. Friendliness:6/10. Experience:4/10. Availability of machines:5/10. Price:7/10.
iWeaver
Location: Madina road.
Pros:
- Employees have the best Mac knowledge
- Employees are Mac users!
- Total respect to the customer. “except one occasion”.
Cons:
- Low stock and availability
- Decor needs some changes
- Small store
Decor: 8/10. Friendliness:10/10. Experience:8/10. Availability of machines:6/10. Price:8.5/10.
ADAM
Pros:
- Very big store
- Amazing availability of new products
- Imports new Mac models before any of the ABM stores
Cons:
- Very bad in-store maintenance
- You need to save your personal files before taking your machine to them
- If you need to leave your machine with them then make sure to DELETE your personal files
- Store lacks any customer relationship management
- Don’t trust the store’s guarantee about availability or repair
- They might damage your machine and claim you have damaged it!
Decor: 8/10. Friendliness:6/10. Experience:7/10. Availability of machines:9/10. Price:8.5/10.
Ijabat
Location: Madinah Center.
Pros:
- One of the oldest stores in Jeddah
- Fast availability of new products
Cons:
- Extremely overpriced
- Bad customer treatment unless you have loads of money!
- Worse maintenance
Decor: 8/10. Friendliness:3/10. Experience:7/10. Availability of machines:9/10. Price:1/10.
Please note they are the views/opinions here are not made by any of the SaudiMac co-owners, we are just reposting it here.
Related posts:
- Macs in Saudi Arabia
- HR’s iStyle Saudi Arabia experience
- Apple training center in Saudi Arabia
- Mobily sells the iPhone 3G tomorrow
- iPhones being sold at authorized Apple resellers in Saudi Arabia
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last february 27, 2008. i purchased an imac alum 20″ 2.0GHz from i-Weaver. Before i purchased form them, i looked around to some of these stores but i am not satisfied with how they treat a customer. Maybe because i’m an ex-pat. but in i-weaver they treat all customers equally. i still don’t know how knowledgeable they are when it comes to mac.
Just to mention that there are TWO other stores – both are i-Zone shops. One is one Thalia St, the other is lower ground floor , Red Sea Mall,King Rd. I’m thinking about buying either the white Macbook or the Macbook pro 13″ – where is the best price to get one? Might wait til I’m back in the UK ( I’m a UK Expat ) . Thanks.
Hi, I went into the i-zone store on Thalia street to ask for help with a problem I am having getting my mobily connect wireless internet to work. They just told me that mac’s do not work with mobily connect and there is no solution! I find this hard to believe … can anyone suggest another store where the staff have more technical knowledge? Any help would be most appreciated. Thanks
Assid
From my experience in Jeddah: mobily connect never worked with me, the iPhone 3G connection was very slow (EDGE most of the time).
it’s not the mac’s fault. it’s a bad connection for mobily in jeddah
There are two other stores you can try. Both on Medina Road. South bound, just after Sari St exit, get into the service lane. THe first store is the Apple Centre, and then a hundred metres or so furhter down, there is a I Waeaver store, both authorised Apple Re-Sellers.
BTW – I’m in the UK on leave at the moment, just about to go and purchase a new Macbook Pro 13″ ! Its a fantastic machine !
Congratulations on your MBP in advance, Labeeb.
Since I am not a Jeddah resident, I do want someone to post more info about these stores. please do so from the contact us form here
http://www.saudimac.com/about/
I got help in the apple store on madina Road and also the mobily centre in Tahlia. Both were able to help me out for the wireless network . Apple store was very helpful and the mobily store I had a long wait and finally problem was solves alhumdullilah
Shukran Khaled, just got back from shopping a couple of hours ago and about to set up the MBP! Just tidying up my old G4 Powerbook, to ‘loan’ to my daughter!
I want buy macpro, but I am waiting for since last 3 months for getting some offer. kindly update if you have any new offer.
You have to contact each store and see what offers they have.
what about istyle?
at the time of that article iStyle was not open in Jeddah
Thank you Khaled & Mohammad for this overview.
I’ve been looking for iMac 27″ Quad Core for three days now in jeddah, and till date i couldn’t find one
to save your time and make it short here what i found:
i-Weaver:
Decor: 6/10
Friendliness: 10/10. as always.
Experience: 10/10
Availability of machines: 6/10.
Price: 8/10.
i-Zone: which i’ll never visit again!
Decor: 8/10
Friendliness: 1/10. 1 is for the smile!
Experience: 5/10
Availability of machines: 5/10.
Price: 5/10.
i-style:
Decor: 5/10
Friendliness: 5/10.
Experience: 3/10
Availability of machines: 5/10.
Price: didnt ask them!
conclusion :
i-Weaver, im sorry that i went to another stores, you guys ROCK!
Hi ana ra7 a5t9rlkm klamy da kolh ana bs ab3′a a3rf lysh izone kd?
i-Zone: which i’ll never visit again!
Decor: 8/10
Friendliness: 1/10. 1 is for the smile!
Experience: 5/10
Availability of machines: 5/10.
Price: 5/10.
ana
y3ny 89dy ano lysh bttklmo 3la izone o hya ms kda >>